Save these contacts for a worry-free journey. Whether it’s a lost item, a medical emergency, or a service complaint, help is just a call away.
1. Tourist Support & Complaints
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Quang Ninh Tourist Helpline:
+84 203 3844 844(Official 24/7 support for travelers). -
Halong City Police:
+84 203 3825 224.
2. Medical Emergencies & Hospitals
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Quang Ninh General Hospital: (Closest to the city center)
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Address: Tue Tinh St, Bach Dang, Ha Long.
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Emergency:
+84 203 3825 505.
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Vinmec International Hospital: (Modern, English-speaking staff)
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Address: 10A Le Thanh Tong St, Hong Gai, Ha Long.
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Hotline:
+84 203 3828 188.
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Bai Chay Hospital: (Convenient for those staying in the tourist area)
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Address: Gieng Day, Ha Long.
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Emergency:
+84 203 3846 566.
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3. General Emergency Numbers (Nationwide)
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113: Police
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114: Fire & Rescue
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115: Ambulance
Expert Tip: Most hotels and cruise staff are trained to handle emergencies. If you are on a boat, immediately notify the Cruise Manager for the fastest local assistance.